St Leger Homes is a housing association based in Doncaster, UK. They offer a range of services including repairs and maintenance for their tenants. In this article, we will be discussing everything you need to know about St Leger Homes repairs.
St Leger Homes covers a wide range of repairs including plumbing, electrical work, gas safety checks, and general maintenance. They aim to complete all non-emergency repairs within 20 working days.
Tenants can report a repair by calling the St Leger Homes repairs hotline on 01302 862 862. Alternatively, they can report a repair online through the St Leger Homes website.
Once you have reported a repair, St Leger Homes will assess the urgency of the repair and schedule a maintenance appointment. They will send a confirmation letter to the tenant with the date and time of the appointment.
If the repair is urgent, tenants should report it as soon as possible. St Leger Homes has an out-of-hours service for emergency repairs such as gas leaks or major water leaks.
If you are not happy with the repair, you should contact St Leger Homes to let them know. They will arrange for a surveyor to inspect the work and make any necessary improvements.
FAQ
What are the opening hours for St Leger Homes repairs hotline?
The hotline is open from Monday to Friday, 8am to 6pm.
How long does it take for St Leger Homes to complete non-emergency repairs?
St Leger Homes aims to complete non-emergency repairs within 20 working days.
What should I do if I smell gas in my home?
If you smell gas in your home, you should call the National Gas Emergency Service on 0800 111 999 immediately.
What is the out-of-hours service for emergency repairs?
St Leger Homes has an out-of-hours service for emergency repairs such as gas leaks or major water leaks.
How long does it take for St Leger Homes to schedule a maintenance appointment?
St Leger Homes will schedule a maintenance appointment after assessing the urgency of the repair. They will send a confirmation letter to the tenant with the date and time of the appointment.
What should I do if I am not happy with the repair?
If you are not happy with the repair, you should contact St Leger Homes to let them know. They will arrange for a surveyor to inspect the work and make any necessary improvements.
How can I report a repair online?
You can report a repair online through the St Leger Homes website.
What repairs does St Leger Homes not cover?
St Leger Homes does not cover repairs that are the tenant’s responsibility such as replacing light bulbs or unblocking sinks.
Pros
St Leger Homes offers a wide range of repairs and maintenance services to their tenants. They aim to complete non-emergency repairs within 20 working days.
Tips
To ensure a smooth repair process, tenants should report any repairs as soon as possible. They should also be clear about the urgency of the repair when reporting it.
Summary
St Leger Homes offers a comprehensive repairs and maintenance service to their tenants. Tenants can report a repair by calling the hotline or through the St Leger Homes website. They aim to complete non-emergency repairs within 20 working days. If tenants are not happy with the repair, they should contact St Leger Homes to arrange for improvements.